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Client Account Manager (Corporate & Community Services)

Client Account Manager (Corporate & Community Services)

Job Title: Client Account Manager (Corporate & Community Services)
Client: Surrey County Council
Contract Type: Permanent
Location: Kingston-upon-Thames
Salary: £71,252- £80,586 per annum
Contact Name: David Weir
Job Published: over 1 year ago
Job Expiry Date: 04 May 2020

Unfortunately this job has now expired. However you can view all of our Live jobs here.

Job Description

At Surrey County Council, we believe that property can play a key role in unleashing improvements and transformation in our front line services. And, we’re building a team with the skills, attitude and drive to deliver a step change in the performance of Surrey’s Land and Property.

The Opportunity

Client Account Managers play a lead role in the council’s Corporate Landlord function, acting as the main point of contact between property services and our service departments. In this case, as Client Account Manager for Corporate Resources & Community Services, you will be the senior representative between our property service and Surrey County Council’s Corporate Transformation Programme as well as our Community Protection, Transport and Environment functions.

Client Account Managers are exciting and newly created roles within Land and Property. They present a real opportunity to transform both the performance and reputation of our services and you will work closely with leaders across each of these areas to ensure that their service needs are reflected in the council’s capital programme.

Corporate Resources, Community Protection, Transport and Environment

As the Client Account Manager for Corporate Resources, Community Protection, Transport and Environment you will play a genuine role in shaping the future for Surrey’s corporate and community assets. You will play a lead role in rationalising our estate and facilitating the council’s move from Kingston-upon-Thames back into the county of Surrey, developing Corporate Office Hubs across the county. You will deliver the business space that supports our transformation into a 21st Century, flexible and agile council and will bring ideas and solutions to achieve this.

About you

We are looking for applicants with expertise in service delivery to a high quality as well as delivering transformative change at pace.

As a Client Account Manager in our newly formed Land and Property function, you will have:

  • A proven track record of successfully building and maintaining client relationships in a property environment.
  • Experience of delivering transformative programmes of work within an operational estates context, including strong project/change management experience.
  • A detailed understanding and working knowledge of the function of the Corporate Landlord and regulatory compliance.
  • A flexible, creative and innovative approach to your work.
  • Relevant knowledge and understanding of property and estates legislation and governance.
  • Knowledge of Corporate Services and/or Community Protection, Transport and Environment from a strategic asset management perspective.

A key quality of successful applicants will be to possess credibility and gravitas coupled with the right approach to influence and maintain strong relationships with all major stakeholders. We want you to energise and galvanise staff, partners and stakeholders to deliver against Surrey’s challenges.

If you’ve got the vision, confidence and expertise to help Surrey County Council to deliver these projects and realise our ambition, we’d love to hear from you. To find out more and for details of how to apply visit

Recruitment timetable

Closing date for applications:
Monday 4th May 2020 by 6pm

Thursday 7th May at 11:00am (applicants notified of outcome mid-afternoon).

Initial Interviews:
Monday 11th & Tuesday 12th May

Final Interviews:
Monday 18th May

We recognise the unique circumstances created by COVID-19 and we will therefore be carrying out video interviews for these posts. Further details on this will be provided if you are shortlisted for interview.