Director of Quality, Governance and Risk

Director of Quality, Clinical Governance and Risk with United Response

Are you passionate about making a difference in people’s lives? Do you have the skills and experience to lead and inspire a team?
  
United Response are an established charity with an excellent track record in supporting young people and adults with a range of mental health needs and disabilities – which include learning disabilities, autism, acquired brain injury, sensory impairments and dementia. United Response help with things like day-to-day living, finding a house or a job, education, and activities in your local community. Their mission is to empower them to live, work, and engage in their communities, free from discrimination and unnecessary barriers. In their work they aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.

As their next Director of Quality, Clinical Governance and Risk you will hold the expertise and set the standards for the quality of the service they provide to the people they support using a full quality assurance process which includes, observation, audit, adverse event analysis, data triangulation, coaching and adherence to standards and policy.
  
The Director of Quality, Clinical Governance and Risk will provide national leadership and governance on standards, quality, outcomes and impact.  They will be responsible for leading a multidisciplinary team of professionals who provide specialist advice on Safeguarding, Health and Safety, Physical and Mental Health and Wellbeing, Positive Behavioural Support, Trauma Informed Care, Cognitive disorders and disabilities, Neurodiversity, Regulatory and Legal matters in relation to services, Policy development, and guidance to operational colleagues and the wider organisation and provide support in the form of incident and complaint handling, audit and data. The Director will take a strategic and proactive approach to enable operational colleagues to ne positive and promote safe, effective and high-quality services.
The Director of Quality, Clinical Governance and Risk will drive a culture of excellence, safety and accountability across the charity's regulated and non-regulated services for adults and young people with. LD, MH, ABI, Dem, PD, sitting on the Director team and reporting into the CEO, the Director of Quality, Clinical Governance and Risk is responsible for:

1. Ensuring regulatory compliance with CQC, Ofsted and CIW standards.
2. Embedding robust quality, governance and risk management frameworks.
3. Delivering strategies that safeguard and enhance service quality, outcomes and organizational resilience
4. Supporting the charities strategic aims and driving continuous improvement in line with its values and mission.

For a confidential conversation please contact Denise Carroll (denise.carroll@tile-hill.co.uk) and we will arrange time for a call to discuss the requirement further.

To download a copy of the Job Description, please click here.

Closing date: Midnight, Wednesday 29th January 2025

To apply:
To apply, please submit an up-to-date copy of your CV (four sides of A4 maximum), along with a supporting statement (four sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact (denise.carroll@tile-hill.co.uk).

Applications should include:

• Full contact details;
• Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees);
• Notification of any dates when you are not available for an interview.

At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk.