Head of Repairs and Maintenance

Are you ready to take the next step in your career and lead a critical service in a dynamic, forward-thinking local authority? At Stevenage Borough Council, we’re looking for an ambitious and innovative leader to join us as Head of Repairs & Maintenance. This is a key leadership role that offers the opportunity to make a real difference to the lives of our residents and to play a key part in shaping the future of our housing and property services.

About the Council:
Stevenage is a progressive and financially stable council, known for pushing boundaries in service delivery. With housing as a top corporate priority and with significant regeneration projects underway, we’re committed to transforming the lives of our tenants through high-quality housing and property services. As part of our ‘Making Stevenage Even Better’ programme, we’re driving innovation, sustainability, and regeneration across the borough. Our leadership team is dedicated to improvement and innovation, and we’re looking for someone who shares our passion for delivering exceptional services. 

About the Role:
As Head of Repairs & Maintenance, you’ll be at the forefront of our transformation programme, leading the insourcing of our voids services and driving cultural change and higher standards across a broad and varied portfolio of services. This role offers a platform to lead high-impact services, ensuring our repairs and maintenance teams operate efficiently to deliver excellent services that meet the needs of our customers. By implementing practical digital solutions to enhance operational efficiency, and with a strong focus on continuous improvement and customer satisfaction, you’ll lead services that are crucial to the well-being of our residents.

If you’re someone who thrives on challenge, has a passion for service improvement, and enjoys leading teams through periods of change, this is the perfect opportunity.

About You:
We’re looking for a visionary leader with a proven track record of managing large-scale repairs, maintenance, and voids services, and an ability to oversee and enhance our inhouse direct labour organisation (DLO). You’ll need to be a strong change manager, able to lead from the front, inspire large and varied teams, and build a collaborative culture. We need a strong leader with sound communication skills, who ideally has experience of navigating the political dynamics within a local authority, although this is not essential.

This is an exciting opportunity to take on a key role in an ambitious council that is committed to continuous improvement. If you’re ready to make a difference and to enhance your career, we want to hear from you.

Apply Now:
Visit www.evenbetterstevenage.com for more information and to apply, or contact our recruitment partners at Tile Hill: Helen Anderson (07534 602845), Maud Hollis (07444 696659), or Clare Connor (0161 408 0703).

Closing Date: Midnight on Sunday 27th October 2024

To apply:
To apply, please submit an up-to-date copy of your CV (four sides of A4 maximum), along with a supporting statement detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Ella.Vanderhook@tile-hill.co.uk

Applications should include:

• Full contact details;
• Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees);
• Notification of any dates when you are not available for an interview.

 At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk.