What it’s like to work with Tile Hill: A candidate experience built around you

We don’t underestimate how significant a decision it is to make your next career move as a leader. Does it align with your ambitions, your reputation and your values? Is this role and organisation somewhere you can thrive and make the impact you want to make? 

That’s why, at Tile Hill, your experience as a candidate with us sits at the heart of everything that we do. 

We’re passionate about the careers of public service leaders and the impact leadership appointments have on people, organisations and society. Our role isn’t simply to introduce candidates to opportunities. It’s to provide an experience that helps people make better career decisions, feel properly informed and supported, and ultimately show up at their best. 

Because we believe better recruitment experiences lead to better leadership decisions and better careers. 

We take time to get to know you 

We don’t believe conversations should begin only when a role goes live. 

Our consultants invest time getting to know you, your experience, motivations, ambitions and what matters to you in your career, often long before there is a particular opportunity to discuss. 

That means when the right role does come along, we can have a more meaningful conversation about whether it’s right for you. 

We can talk honestly about how an opportunity fits with your career ambitions, experience and circumstances, rather than simply approaching you because you match a job description. 

And if we think something isn’t right for you based on what you’ve shared with us, we’ll tell you. 

That long-term approach is central to how we work. We want to be a trusted partner throughout your career, whether you’re actively looking, considering what might come next or simply keeping an eye on the market. 

We’ll be clear about the process and keep you updated 

Senior recruitment processes can feel daunting. There are often multiple stakeholders, complex requirements and significant decisions being made on both sides. 

Our job is to make that process feel as clear and well managed as possible. 

That means keeping you informed, providing clear advice and feedback, being accessible when you need us and removing unnecessary complexity wherever we can. 

We want you to understand where you are in the process, what is expected of you and what happens next. 

Most importantly, we want you to feel able to be yourself. 

We believe candidates perform at their best when they feel respected, understood and properly prepared. That creates a better experience for candidates, but it also helps organisations make better, more informed decisions. 

Honest advice when it matters 

A good recruitment partner shouldn’t simply tell you what you want to hear. 

Our consultants provide honest advice and critical judgement throughout the process. That might mean helping you understand how your experience translates into a particular role, challenging your thinking about a potential move, giving you feedback on your application or helping you prepare for an important conversation. 

Sometimes the right advice is that an opportunity isn’t the right one for you. 

We believe that honesty builds trust, and trust is what makes long-term relationships work. 

A wider view of opportunity 

Tile Hill works across the public sector and civil society, with teams deeply embedded in the talent markets they serve. 

Our national, cross-sector network means we can bring together insight and experience from local and central government, housing, charities and wider public services, while maintaining a strong understanding of local and regional contexts. 

For candidates, that can open up conversations and opportunities beyond the most obvious next step. 

We’re interested in understanding what you could bring to an organisation, not simply whether you have followed a conventional career path. 

Where it genuinely strengthens an appointment, we’re able to connect organisations with leaders from outside their immediate sector, while making sure there is the right cultural and contextual fit. 

Supporting you beyond a single appointment 

Our relationship with candidates doesn’t end when a role is filled. 

We invest in our talent communities and continue to share opportunities, market insight and practical career resources with the leaders in our network. 

That might be advice on positioning yourself for your next move, guidance on your CV and supporting statement, insight into changes across the public sector or simply a conversation about what you might want to do next. 

We want Tile Hill to be somewhere leaders can turn to throughout their careers, not just when they’re actively applying for a job. 

We believe the experience makes a difference 

Our approach is backed by the experience of the people we work with. 
 
Tile Hill has consistently ranked among the leading Interim Service Providers in the IIM rankings over the last seven years, reaching #1 in both 2025 and 2026. We’ve also been recognised across the recruitment industry for the experience we provide to candidates and clients. Recent examples include being shortlisted for Best Candidate Care and Best Public and Third Sector Recruitment Company at the Recruiter Awards 2026, as well as winning Best Public and Third Sector Recruitment Agency of the Year and Best Agency Recruitment Team of the Year at the British Recruitment Awards in 2025. These are just some of the recent awards and nominations that reflect the work we’re continually doing to deliver a high-quality experience for the people we work with. 

But recognition is only part of the picture. We also actively listen to the people who experience our processes. 

We gather candidate feedback informally throughout our relationships, as well as through our partnership with Talent Analytics. If you’ve been through a recruitment process with us, you may be invited to share your experience through a survey. 

We take that feedback seriously. We review what candidates tell us to understand what’s working well and where there are opportunities to improve, and we follow up where appropriate. Whether someone has constructive feedback or has had a great experience, we want them to have the opportunity to tell us how they felt. 

For us, candidate experience isn’t about a single award or metric. 

It’s about:

• Whether someone feels respected during a process. 
• Whether they understand what is happening. 
• Whether they feel able to make an informed decision. 
• Whether they would trust us enough to have another conversation with us in the future. 
• That’s the standard we aim for every time. 

A relationship that lasts beyond your next move 

We’re proud to support the careers of public service leaders and to play a part in the leadership decisions that shape organisations, communities and society. 

Our approach is simple: build relationships, give honest advice, understand people properly and create an experience that everyone can gain from. 

Because when you feel informed, supported and valued, you can make better career decisions and show up at your best. 

And when organisations have engaged, well-prepared candidates and genuine choice, they can make better appointments. 

That’s what good recruitment should do. 
 

Thinking about your next career move? 

Whether you’re actively exploring opportunities or simply want to talk through what might be next, our team is always happy to have a conversation. 

Speak to a Tile Hill consultant 

View current opportunities