Pam Smith on Leadership and Accountability: Making Tough Decisions in Local Government

In this episode of View from the Hill, Pam Smith, Chief Executive of Newcastle City Council, shares her perspective on leadership, accountability, and leading through change.

Drawing on her experience leading one of the UK's largest local authorities, Pam reflects on the realities of making difficult decisions, responding to criticism, and maintaining resilience when leadership becomes personally challenging. She discusses the importance of learning from feedback, moving on from setbacks, and creating environments where people feel empowered to take ownership and make decisions.

The conversation also explores organisational culture, leadership accountability, and the role leaders play in supporting teams through periods of uncertainty and transformation.

This episode offers valuable insight for those working in or alongside local government, particularly those interested in leadership, organisational change, culture, and public sector impact.

🎧 Available now on all major streaming platforms.
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