Director of Strategy and Transformation

We are Walsall – a place defined by heart, ambition, and opportunity. We are a community that looks after its people, takes pride in its heritage, and embraces a future built on innovation and growth. At the heart of the Black Country, Walsall is shaped by a rich industrial history and a strong sense of identity. From historic landmarks to a thriving cultural scene, this is where tradition meets ambition, and where residents, businesses, and colleagues can flourish together. 

Winner of the 2024 LGC Award for Most Improved Council, Walsall is setting a new standard for local government and we are seeking a visionary Director of Strategy and Transformation to help us take the next step forward. 

About the role
This is a newly created, high-profile role, one that brings together strategy, policy, transformation, digital innovation, communications, and business intelligence under a single leadership. 

You’ll lead our council-wide transformation agenda, ensuring our ambitious programmes deliver meaningful outcomes for residents. You’ll drive a forward-thinking digital strategy, harnessing technology and data to unlock opportunities, improve services, and enable modern, customer-focused ways of working. 

You’ll also champion strategic communications, ensuring our messaging reflects our priorities and builds trust with residents, partners, and stakeholders. By strengthening business insight and intelligence, you’ll enable smarter, evidence-based decision-making across the Council. 

This is your opportunity to join the Corporate Management Team and work alongside senior leaders and elected members to influence real change and deliver a positive impact on the lives of local people. 

About you
We’re looking for an ambitious, strategic, and inspiring leader. Someone who can navigate complexity, unite diverse teams, and connect the golden thread from strategy to delivery. You will have the vision to see the bigger picture and the ability to articulate the golden thread from the Council Plan across a large, diverse service area. With a deep understanding of transformation in complex organisations, you’ll be confident navigating the political landscape, influencing at the highest levels, and bringing colleagues and partners with you on the journey. You will understand and be inspired by technological innovation and how this can deliver transformation, service excellence and efficiency, but you will also understand the importance of safeguarding our information assets and keeping our systems secure.  

Your leadership style will be collaborative and inclusive, with a strong focus on community impact and tackling inequalities. You will thrive on driving cultural and organisational change, using data and insight to inform decisions and deliver improved outcomes for residents. Equally, you’ll foster a culture of creativity and continuous improvement, motivating teams to innovate, challenge old ways of working, and deliver better services for the people of Walsall. 

Above all, you’ll share our ambition for the borough and bring the determination, strategic perspective, and personal credibility needed to deliver transformation at pace and scale. This is your opportunity to make a lasting impact, shaping services, empowering communities, and helping us realise the vision set out in Walsall 2040. 

Why Walsall? 
Driven by our ambitious partnership strategy and vision ‘We Are Walsall 2040’, this is an exciting time to work for us, with extensive borough wide regeneration projects, including our town centre, innovative work in our childrens and adults social care space and advances in technology driving and changing how we do our business and how we engage with our residents. Our residents are at the heart of what we do and, driven by our values, we will make a difference to the lives of everyone who lives and works here. 

This is more than a strategy and transformation role – it’s a chance to shape the way a forward-looking Council delivers for its people. You’ll join a Corporate Management Team with a clear vision for the next decade and beyond, where your expertise will directly influence our success. 

If you are looking for a role that combines professional challenge, strategic influence, and the opportunity to leave a lasting legacy – Walsall is the place for you. 

For more information  

Please contact our dedicated partners at Tile Hill: Chantelle Wooldridge (chantelle.wooldridge@tile-hill.co.uk, 07557 018320) or Anita Denton (anita.denton@tile-hill.co.uk, 07725 554802). 

The closing date for applications is midnight on Sunday, 19th October 2025.

To apply:
To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact rebecca.keen@tile-hill.co.uk.

Applications should include:

• Full contact details;
• Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees);
• Details of your current salary and notice period
• Notification of any dates when you are not available for an interview.

At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk.