Head of Projects, Operations

Hft – Head of Projects – Operations

Salary: £60,000
Duration: 12-month fixed-term contract
Location: Home-based, with national travel for key meetings and workshops
Reports to: Chief Operating Officer
Seniority: Senior Leadership Team

About the Opportunity

A unique opportunity to deliver impact at scale. As Head of Projects – Operations, you’ll play a pivotal role in joining up people, processes and systems across Hft, helping translate organisational ambition into structured, sustainable delivery.

You’ll bring structure, pace and alignment to transformation activity – coordinating programmes and workstreams, simplifying workflows, and building the frameworks that support operational excellence.

What’s in It for You and the Team

• Drive clarity and coherence: link strategy to delivery through clear plans and governance.
• Shape the foundations for success: establish rhythms, tools and insights that enable sustainable improvement.
• Work at the heart of change: influence across functions, collaborating with leaders to deliver results that matter.

Your Role Will Include

• Leading key transformation and improvement projects within the COO portfolio.
• Building and maintaining structured delivery plans, monitoring risks and dependencies.
• Coordinating cross-functional stakeholders and project governance forums.
• Creating reports, dashboards and communications to track progress and impact.
• Embedding continuous improvement and knowledge sharing across teams.

Who You Are

• An experienced project or programme professional with exposure to social care, public service, or mission-driven organisations.
• Highly organised, structured and collaborative, with strong analytical capability.
• Skilled at influencing and coordinating across teams without direct line authority.
• Passionate about supporting improvement that delivers real outcomes for people.

Key Details & How to Apply

• Contract: 12-month fixed-term (interim)
• Location: Home-based, with occasional national travel (approx. twice per month)
• Salary: £60,000
• Interviews: Two-stage process (may include a short task or presentation)

For further information, please see a link to the microsite: join-hft.co.uk

To apply, please send your CV and a brief note on your fit to andrew.stilwell@tile-hill.co.uk.

We welcome applicants from all backgrounds and are committed to equality, diversity and inclusion.