Non Executive Director

Kyndi helps people live safely, confidently and independently. We provide assistive technology, telecare monitoring and CCTV services across Medway and beyond, supporting older and disabled people, their families and the wider community. Our name comes from the Old Norse word for "kind", and that idea runs through everything we do.

We are wholly owned by Medway Council and run as a commercial company with a clear social purpose. In recent years we have strengthened our governance, sharpened our offer and grown significantly. Our strategy to 2028 sets out our plans for further growth, operational excellence and innovation in technology-enabled care and community safety.

Our values

Our values guide how we work with our customers, partners and each other, and they matter just as much in the boardroom.

• Integrity: doing the right thing, always
• Empathy: understanding people and building trust
• Innovation: thinking ahead and delivering better
• Accessibility: opening doors for everyone

Why this appointment matters

Technology sits at the centre of Kyndi's work. We hold sensitive information about vulnerable people, run monitoring and CCTV services that people rely on every day, and are exploring how AI and new technology can improve care and support.

We are looking for a Non-Executive Director who can bring senior experience in digital transformation, technology, cyber security, data or technology-enabled care. You will help the Board ask the right questions about innovation and risk, and help shape how Kyndi uses technology to grow and improve its services.

What you will do

• Contribute to Kyndi's strategic direction, working closely with the Chair, Chief Executive and fellow Board members
• Provide informed challenge and assurance on technology, cyber security, data and innovation
• Help Kyndi balance commercial growth with its social purpose and its responsibilities to the Council as shareholder
• Scrutinise performance, risk and financial sustainability
• Act as a critical friend to the Chief Executive and senior team
• Represent Kyndi with partners and stakeholders, including the shareholder

What you will bring

• Board or senior executive experience in technology, digital, health, social care, assistive technology or a related sector
• Experience of innovation, digital change and data-led service improvement
• Commercial awareness and an understanding of growth, markets and customers
• An appreciation of public ownership and accountability. Experience of a council-owned company would be welcome but is not essential.
• A collaborative style, with the confidence to challenge constructively while supporting Kyndi's purpose
• A personal commitment to Kyndi's values of integrity, empathy, innovation and accessibility

An understanding of health, social care or the wider public sector would also be valuable, as would familiarity with Medway and Kent.

This could be a first non-executive role for someone with strong senior executive experience.

What you will get from the role

Kyndi is a growing organisation with a real impact on people's lives. You will join a Board that values open discussion, teamwork and constructive challenge, and has a strong working relationship with the Chief Executive. You will have the chance to influence how technology-enabled care develops in the area and to see the difference your contribution makes.

The details

• Remuneration: £6,210 a year, plus reasonable travel expenses. Board remuneration is currently under review.
• Time commitment: around 8 to 10 days a year, plus preparation. This includes four full-day Board meetings, half-day committee meetings and attendance at a shareholder subcommittee meeting. All meetings are held in person in Chatham.
• Term: four years, with the option to extend for a further four years

Find out more on the role by clicking here. 

For a confidential conversation, please contact Kyndi's recruitment partner, Tile Hill:

Greg Hayes T: 07423 243415 E: greg.hayes@tile-hill.co.uk

Anita Denton T: 07725 554802 E: anita.denton@tile-hill.co.uk

Closing date: 12pm on Friday 27^th November 2026

• Preliminary interviews: 8th & 11th December 2026
• Final interviews: Early January 2027

To apply:

To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact matthew.ashby@tile-hill.co.uk

Applications must include:

• Full contact details
• Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees);
• Details of your notice period;
• Notification of any dates when you are not available for interview.

At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk

If the organisation we’re representing is a member of the Disability Confident Scheme and you’d like to apply under the scheme, please mention this clearly in bold at the top of your supporting statement. If there are any adjustments that would support you during the application or interview process, please let us know.