Head of Greater Manchester Shared Services

Lead One of Local Government’s Most Established Shared Service Partnerships

This is a rare opportunity to join one of Greater Manchester’s most distinctive public sector partnerships. Positioned at the heart of one of the UK’s most influential devolved city regions, Trafford offers leaders the chance to work across organisational boundaries, influence strategic direction and deliver services that have real reach and impact. 

Trafford Council and Greater Manchester Police are now seeking an exceptional leader to take forward Greater Manchester Shared Services, a long-standing partnership delivering HR, payroll and pensions services across two major public sector organisations. At a time of renewed stability and opportunity, this is your chance to shape the future of a service that supports thousands of employees and plays a critical role in organisational success.

About the Role
This is more than a shared services leadership role. It is an opportunity to lead Greater Manchester Shared Services, a valued partnership between Trafford Council and Greater Manchester Police. You will deliver accurate, timely and customer-focused HR, payroll and pensions services while shaping the future direction of the partnership.

This is a highly visible leadership role requiring judgement, resilience and credibility. Reporting to the Joint Management Board, you will provide strategic leadership for the service, ensuring strong performance, robust governance, effective risk management and continuous improvement. You will work closely with senior stakeholders across both organisations to strengthen confidence in the partnership, support digital innovation, improve the customer experience and help shape the long-term future of the shared service model. 

About You
You'll be an experienced leader who understands what it takes to run high-performing services in a complex environment. You may have led shared services, HR, payroll, pensions or other large-scale operational functions, but more importantly you'll know how to bring people together, build confidence and create the conditions for teams to succeed.

This is a role for someone who leads through influence, trust and strong relationships. You will be confident operating with senior leaders, partners and stakeholders across complex organisations, listening carefully, navigating different priorities and securing a way forward that strengthens confidence, delivers for the partnership and improves the experience of the people who rely on the service.

You'll be passionate about delivering great services, but you'll also recognise that great services are built by great people. Most of all, you'll be excited by the opportunity to build on strong foundations, lead with purpose and make a visible, lasting impact across a service that supports thousands of employees every day

If you're looking for a leadership role where people, partnerships and purpose matter, this is a rare opportunity. You'll lead Greater Manchester Shared Services on behalf of Trafford Council and Greater Manchester Police, building on a strong track record of collaboration and shaping the next stage of a service that truly matters.

Find out more at www.ourtraffordourfuture.co.uk or contact our retained advisors at Tile Hill for a confidential discussion:
Chantelle Wooldridge - chantelle.wooldridge@tile-hill.co.uk - 07557 018320
Clare Connor - clare.connor@tile-hill.co.uk - 0161 408 0703

Closing Date for Applications: 9am on Friday 17th September 

To apply:
To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact matthew.ashby@tile-hill.co.uk

Applications must include:

• Full contact details;

• Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees);

• Details of your notice period;

• Notification of any dates when you are not available for interview.

At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk.

If the organisation we’re representing is a member of the Disability Confident Scheme and you’d like to apply under the scheme, please mention this clearly in bold at the top of your supporting statement. If there are any adjustments that would support you during the application or interview process, please let us know.